Smart Ticketing and Driver Shift Management
Rav-Kav smart ticketing, driver shifts, embedded Windows CE and field interoperability.
End-to-end planning, design and development of a smart ticketing and driver shift management solution for Israeli bus operations. iGATES delivered the tailored Windows CE environment, driver UI/UX, hardware integrations, interoperability tests and certification support.
Overview
The challenge:
A bus ticketing system has to work in real field conditions: a driver in motion, short stop times, dedicated hardware, a card reader, printer, GPS, intermittent connectivity and back-office interfaces. The work was therefore not only about screens, but about a reliable workflow that could hold up for a full driver shift.
The solution:
iGATES was contracted by Ludan-Tech, an Israel-based technology company active in public transportation. For this engagement, iGATES planned, designed and developed an end-to-end smart ticketing and driver shift management solution for bus and Rav-Kav operating environments.
The solution was based on the ACS/Conduent Proxibus PCE 415 Console. The vendor brochure describes it as an on-board platform for advanced bus ticketing operations, including ticket sales, contactless smart-card reloading, printing, internal data storage, driver communication, GPS and peripheral interfaces.
The result:
The result was a dedicated software layer connecting rugged device constraints, the daily workflow of drivers, public transportation operator requirements and approval processes. The project ran for about four years with four developers, two QA engineers and UI/UX specialists.
Bus imagery illustrating the Israeli operating environment
Platform Capabilities
iGATES responsibilities:
- Product architecture and driver workflow definition.
- A Windows CE build tailored to the ACS/Conduent on-board device.
- Hebrew UI/UX for ticket sale, loading, validation, exception handling and shift management.
- Integration with card reader, printer, GPS, communication modules, internal storage and peripheral devices.
- Interoperability testing across the Rav-Kav environment, operators, back-office systems and approval processes.
Rav-Kav and operators:
Rav-Kav is a reloadable smart card used by public transport passengers in Israel. Projects in this domain require a careful combination of simple driver experience, fare products, card loading, validation, operational reporting and downstream data exchange.
The project was built for the Israeli public transport operating environment, including bus operators such as Metropoline, Metrodan, Kavim, Ilit / Kavim Ilit and Superbus.
Sources:
The iGATES contribution
iGATES translated a complex transportation hardware and certification environment into a practical driver workflow, stable embedded software stack and deployable field solution.